Q1: Are you a trading company or a manufacturer?
A: We are a professional manufacturer with our own factory located in Zhangzhou, China. We warmly welcome you to visit our facility to audit our production lines and quality control processes.
Q2: What information do you need for a quotation?
A: To provide you with an accurate and fast quotation, please provide:
1.Product drawings or specifications.
2.Material requirements (e.g., copper grade T2, specific stainless steel grade).
3.Surface treatment (e.g., tin plating, nickel plating, silver plating, passivation).
4.Estimated annual usage or order quantity.
Q3: Why is your price higher than some other suppliers?
A: We prioritize quality and reliability. Our prices reflect the use of high-grade raw materials, advanced manufacturing processes, and stringent quality control systems. This ensures the safety and long-term performance of your final products, ultimately saving you from potential costs due to failures. We are confident in offering the best value.
Q4: Can you provide a sample? What is the sample lead time and cost?
A: Yes, we can provide samples for quality evaluation. Sample costs are usually borne by the client but can be refunded upon subsequent bulk order. The lead time for samples is typically 5-7 working days. Express charges (like DHL/FedEx) are also separate.
Q5: How do you control the quality during production?
A: Quality control is integrated into every step: from incoming material inspection, in-process checks (dimension, plating thickness), to final pre-shipment inspection. We use equipment like CMM, micrometer, conductivity tester, and salt spray tester to ensure every product meets the specifications.
Q6: Can I add my LOGO to the product?
A: We support on-demand customization, including LOGO customization, color customization, appearance size customization, etc.
Q7: What are your modes of transportation?
A: We usually choose the appropriate mode of transportation (sea, air, land) according to the conditions of the goods, or we can choose the mode of transportation according to your requirements.
Audited Supplier 
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